Lexington, Kentucky, October 11, 2025
News Summary
A Fayette Circuit Court Judge has ruled to freeze the financial assets of Brad Pagel, owner of Lexington Blue, amid investigations into multiple consumer complaints. The decision transforms a temporary restraining order into a temporary injunction, barring the Pagels from roofing work as over $2 million in unpaid repairs remain unresolved. Complaints indicate misleading practices and financial mismanagement, complicating the situation further with the company’s bankruptcy protection filing. Many clients are left uncertain about their financial investments.
Lexington, Kentucky – A Fayette Circuit Court Judge has ruled that the financial assets of Brad Pagel, owner of the roofing company Lexington Blue, and his wife will remain frozen amid ongoing investigations into consumer complaints and unfinished jobs associated with the company. Judge Dianne Minnifield made the decision on Thursday, transforming a previous temporary restraining order into a temporary injunction requested by the Kentucky Attorney General’s office.
The investigation falls under the Kentucky Consumer Protection Act and has arisen in response to numerous complaints from clients of Lexington Blue. The company unexpectedly shut its doors in April, leaving behind a trail of financial problems, including over $2 million in roof repairs that were either not initiated or poorly executed. Many clients had already paid deposits for the work.
Following its closure, Lexington Blue filed for bankruptcy protection, complicating matters further for affected customers. Court documents reveal that Brad Pagel and his wife received nearly $400,000 in the year leading up to the closure of their business. Despite this, the Pagels have challenged efforts to freeze their assets, claiming they have not concealed “ill-gotten funds.” Furthermore, the temporary injunction bars them from performing any construction or roofing activities in Kentucky while the investigation is underway.
There have been serious allegations that Lexington Blue deceived clients, leaving many in limbo regarding the repair services they paid for. A former office manager reported that employees were instructed to provide false excuses to customers regarding delays and that a scripted approach was used for customer interactions. Reports also indicate substantial financial mismanagement within the company, with signs of unpaid bills and vehicle repossessions.
The Better Business Bureau has received a significant number of complaints against Lexington Blue, which is currently facing a review of its accreditation status. In Louisville alone, approximately 80 customers are still awaiting the roofing work they paid for. Internal communications reportedly suggest that company management encouraged staff to create fake profiles on review platforms to leave positive reviews, suggesting a pattern of misleading behavior.
As the investigation proceeds, the fate of the Pagels and the future of their business remain uncertain, leaving many clients concerned about recouping their investments and receiving the services promised.
Background Context
Lexington Blue was a roofing company that catered to residential and commercial clients in Kentucky. Established with the aims of providing quality roofing services, the company quickly gained a reputation for unethical practices, culminating in numerous customer complaints. Following its abrupt closure, clients reported lost investments and incomplete work. The scrutiny from the Attorney General highlights the challenges faced by consumers in the construction industry, particularly regarding business practices and consumer protection.
Frequently Asked Questions
What led to the freezing of Brad Pagel’s assets?
The freezing of Brad Pagel’s assets is a result of a ruling by a Fayette Circuit Court judge amid ongoing investigations by the Kentucky Attorney General’s office following multiple consumer complaints about unfinished jobs at his company, Lexington Blue.
How much money did clients reportedly lose due to Lexington Blue’s closure?
Clients of Lexington Blue are collectively out over $2 million in roofing repairs that were either never started or poorly completed after the company’s abrupt closure.
What actions has the state taken against Lexington Blue?
The Kentucky Attorney General’s office has initiated an investigation under the Kentucky Consumer Protection Act, which has led to the freezing of the Pagels’ assets and a temporary injunction prohibiting them from engaging in construction or roofing work in Kentucky.
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Key Features Overview
| Feature | Details |
|---|---|
| Asset Freeze | Financial assets of Brad Pagel and wife are frozen pending investigation. |
| Pending Investigations | Ongoing investigation under Kentucky Consumer Protection Act. |
| Customer Complaints | Over $2 million in roofing repairs left completed or not started. |
| Company Status | Lexington Blue has filed for bankruptcy protection. |
| Accusations | Claims of misleading practices and financial mismanagement. |
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