Lexington, Ky., December 13, 2025
Valvoline Instant Oil Change has been recognized as the top automotive retailer on Yelp’s ‘Most Loved Brands’ list, achieving an impressive 16th overall ranking. This accolade reflects the company’s strong customer loyalty and trusted service across more than 2,300 locations in North America. Laura Carpenter, Chief Customer Officer at Valvoline Inc., reiterated the company’s commitment to quick, friendly, and reliable service, affirming their ongoing dedication to excellence in customer service and their growing success in the automotive maintenance industry.
LEXINGTON, Ky. – Valvoline Instant Oil Change has earned recognition as the top automotive retailer on Yelp’s “Most Loved Brands” list for 2025, achieving an impressive 16th overall ranking. This prestigious acknowledgment underscores the company’s strong customer loyalty and trusted service across more than 2,300 locations in North America.
Yelp’s “Most Loved Brands” ranking evaluates consumer-preferred brands nationwide based on essential indicators such as 4 and 5-star ratings, repeat page views, and search interest. The analysis incorporates various consumer behaviors, including repeat page visits, photo uploads to searches, and review volume. Brands featured on this list excel in delivering superior service, friendly teams, clean and welcoming environments, and dependable quality across their locations.
Laura Carpenter, Chief Customer Officer at Valvoline Inc., remarked on the company’s commitment to providing quick, friendly, and reliable service to every guest. This recognition also reflects the dedication of their team members and the trust that customers place in them.
This accolade adds to Valvoline Instant Oil Change’s list of recent achievements, including being named the leading automotive services retailer in Entrepreneur’s Franchise 500 for the second consecutive year, as well as ranking 21st overall in Forbes’ “Best Customer Service 2025” list. These recognitions highlight the company’s ongoing dedication to excellence in customer service and its position as a leader in the automotive maintenance industry.
Valvoline Inc. operates over 2,300 franchised and company-operated service centers across the United States and Canada, completing more than 30 million services annually. The company offers 15-minute stay-in-your-car oil changes and various manufacturer-recommended maintenance services such as wiper replacements and tire rotations. By focusing on customer satisfaction and high-quality service, Valvoline continues to experience significant growth and success in the automotive maintenance sector.
Frequently Asked Questions (FAQ)
What is Yelp’s “Most Loved Brands” list?
Yelp’s “Most Loved Brands” list highlights top consumer-preferred brands nationwide, evaluating factors like 4 and 5-star ratings, repeat page views, and search interest.
How many locations does Valvoline Instant Oil Change have?
Valvoline Instant Oil Change operates over 2,300 locations across North America.
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes and various manufacturer-recommended maintenance services, including wiper replacements and tire rotations.
Has Valvoline Instant Oil Change received other recognitions?
Yes, the company has been named the leading automotive services retailer in Entrepreneur’s Franchise 500 for the second consecutive year and ranked 21st overall in Forbes’ “Best Customer Service 2025” list.
Key Features of Valvoline Instant Oil Change
| Feature | Description |
|---|---|
| Number of Locations | Over 2,300 franchised and company-operated service centers across North America. |
| Services Offered | 15-minute stay-in-your-car oil changes and various manufacturer-recommended maintenance services such as wiper replacements and tire rotations. |
| Recent Recognitions | Named the leading automotive services retailer in Entrepreneur’s Franchise 500 for the second consecutive year and ranked 21st overall in Forbes’ “Best Customer Service 2025” list. |
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